PRIVACY POLICY

1. Who We Are

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch data protection laws.

Our website address is:
https://shippingfreightcom.com

We operate as an international freight forwarder and are a member of FENEX (Netherlands Association for Forwarding and Logistics), acting in accordance with applicable logistics and forwarding regulations.

For the purposes of data protection law, we are the data controller of your personal data.


2. What Data We Collect

We may collect and process the following types of personal data:

  • Identification data (name, company name)
  • Contact details (email address, phone number)
  • Technical data (IP address, browser type, device information)
  • Communication data (messages submitted via forms or comments)
  • Usage data (website interactions)

3. Comments

When visitors leave comments on the site, we collect:

  • Data shown in the comments form
  • Visitor’s IP address
  • Browser user agent string (for spam detection)

An anonymized string (hash) generated from your email address may be provided to the Gravatar service.
Gravatar Privacy Policy: https://automattic.com/privacy/

Once your comment is approved, your profile picture may be publicly visible.


4. Media

If you upload images to the website, please avoid uploading images containing embedded location data (EXIF GPS).
Visitors may download and extract location data from images.


5. Cookies

We use cookies in accordance with EU and Dutch cookie regulations.

Types of cookies we use:

  • Functional cookies (necessary for website operation)
  • Preference cookies
  • Security cookies
  • Optional analytical cookies (if applicable)

Examples:

  • Comment cookies (stored for 1 year)
  • Login cookies (2 days; 2 weeks if “Remember Me” selected)
  • Screen option cookies (1 year)
  • Temporary session cookies

You can manage or disable cookies through your browser settings.


6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles).

Embedded content behaves as if you visited the external website directly, meaning:

  • Third parties may collect your data
  • Cookies and tracking technologies may be used

We are not responsible for third-party privacy practices.


7. Who We Share Your Data With

We do not sell your personal data.

We may share data only with:

  • IT service providers and hosting partners
  • Spam detection services
  • Regulatory or legal authorities when required by law
  • Logistics partners where necessary for service fulfillment

If you request a password reset, your IP address will be included in the reset email.


8. Legal Basis for Processing (GDPR)

We process personal data on the following legal grounds:

  • Consent (e.g. cookies, forms)
  • Contractual necessity (logistics and freight forwarding services)
  • Legal obligations
  • Legitimate interests (e.g. website security, fraud prevention)

9. Data Retention

  • Comments and metadata: retained indefinitely
  • User profile data: stored until account deletion
  • Operational data: retained as required by accounting, tax, and logistics regulations

We retain data only as long as necessary for the purposes described or as required by law.


10. Your Rights Under GDPR

As a user, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise your rights, contact us via the website.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


11. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure hosting
  • Encryption where applicable
  • Access control
  • Monitoring against unauthorized access

12. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

  • EU Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects.


14. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.


15. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this page.


16. Contact Information

For any privacy-related questions, please contact us via:

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